Customer intelligence for your whole team. One simple price.
Capture more conversations as you grow, without paying for more seats. Every plan includes AI-powered insights, shared workspaces, unlimited recorders and unlimited team members.
14-day free pilot
Unlimited recorders
Unlimited team members
AI insights and questions included
Shared intelligence and collaboration
Compare plans
Feature
Recording & capture
Monthly recording hours
10
20
100
300
Unlimited team members
Unlimited recorders
Call recording
AI transcripts & summaries
Searchable call history
Customer intelligence
Automatic insight extraction
Cross-call intelligence
AI questions & exploration¹
Evidence-linked insights
Collaboration
Shared intelligence workspaces
Team comments & observations
Saved insights & investigations
Decisions & follow-ups
Security & support
Workspace access controls
Onboarding assistance
Priority support
¹ Subject to a clearly defined fair-use policy.
Get started today
Propela is easy to set up, maintain, and use. It takes less than 5 minutes to get up and running.
GDPR
![](data:image/svg+xml,<svg display="block" id="3948620838" role="presentation" viewBox="0 0 41 41" xmlns="http://www.w3.org/2000/svg"><path d="M 20.533 2.1 C 20.969 1.517 21.633 1.059 22.281 0.721 C 23.854 -0.096 25.97 -0.201 27.65 0.316 C 28.645 0.622 29.545 1.12 30.221 1.899 C 30.4 2.106 30.887 2.617 31.096 2.754 C 31.646 3.109 32.349 3.334 32.92 3.661 C 34.749 4.708 35.831 6.653 35.909 8.7 C 35.93 9.353 35.724 10.155 35.631 10.806 C 35.616 10.899 36.486 11.135 36.668 11.205 C 38.253 11.818 39.556 12.78 40.33 14.297 C 41.323 16.25 41.086 17.662 40.435 19.619 C 42.058 23.748 39.801 27.149 35.55 28.205 C 36.169 30.232 35.813 32.375 34.459 34.043 C 33.899 34.75 33.166 35.308 32.328 35.668 C 31.192 36.149 30.923 36.295 30.032 37.161 C 29.033 38.132 27.727 38.744 26.326 38.899 C 26.048 38.957 25.548 38.978 25.262 38.966 C 23.455 38.918 21.745 38.163 20.515 36.872 C 20.054 37.303 19.547 37.684 19.002 38.009 C 17.468 38.938 15.616 39.229 13.861 38.817 C 11.921 38.362 11.146 37.458 9.783 36.213 C 9.658 36.096 8.845 35.755 8.629 35.671 C 7.548 35.229 6.645 34.454 6.059 33.463 C 5.036 31.83 4.872 30.057 5.332 28.208 C 1.124 27.35 -1.005 23.492 0.502 19.572 C -0.114 17.408 -0.353 15.903 0.911 13.859 C 1.958 12.168 3.473 11.374 5.401 10.919 C 4.501 8.099 5.667 4.693 8.585 3.421 C 8.833 3.281 9.541 3.069 9.735 2.891 C 11.661 1.129 12.139 0.482 14.877 0.073 C 15.086 0.053 15.295 0.044 15.505 0.041 C 17.549 0.012 19.092 0.733 20.533 2.1 Z M 20.482 8.018 C 19.836 7.338 19.241 6.653 18.401 6.198 C 14.701 4.194 10.312 6.912 10.181 10.951 C 10.166 11.497 10.211 12.042 10.312 12.576 C 10.387 12.946 10.713 13.637 10.686 13.859 C 10.094 14.084 9.41 14.142 8.803 14.334 C 5.933 15.241 4.14 18.656 5.326 21.433 C 6.313 23.746 8.253 25.087 10.827 25.075 C 8.913 29.187 11.475 33.562 16.216 33.457 C 18.318 32.92 19.08 32.48 20.467 30.8 C 21.579 32.133 22.679 33.151 24.553 33.337 C 26.034 33.493 27.516 33.053 28.657 32.118 C 29.889 31.127 30.591 29.747 30.735 28.202 C 30.839 27.05 30.484 26.093 30.179 25 C 31.395 25.163 32.696 24.615 33.652 23.909 C 34.878 23.019 35.685 21.69 35.894 20.214 C 36.087 18.786 35.696 17.341 34.806 16.192 C 33.844 14.95 32.401 14.146 30.815 13.97 C 30.6 13.945 30.383 13.924 30.167 13.909 C 30.804 12.138 31.076 10.467 30.212 8.709 C 29.544 7.322 28.334 6.254 26.852 5.746 C 26.356 5.577 25.438 5.419 24.924 5.518 C 23.22 5.629 22.054 6.247 20.93 7.501 Z" fill="rgb(255, 255, 255)" height="39px" id="X2rnSu33O" transform="translate(0 1)" width="41px"/></svg>)
Welcome back
How can I help you today, Alex?
Ask anything about your customers…
All customers
All time
All calls
What customer issues recur most?
Where is churn risk showing up, and what should we do next?